Privacy Policy

Last Updated: 12 December 2025

This Privacy Policy describes how Prefusion Health, LLC (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our website, forms, appointment scheduling systems, and communications.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

- Full name

- Email address

- Phone number

- Appointment details

- Health-related information necessary for scheduling or care coordination

We may also collect limited technical information such as IP address, browser type, and device information for security and operational purposes.

2. How We Use Your Information

We use collected information to:

- Schedule and manage appointments

- Send appointment confirmations, reminders, and follow-up communications

- Communicate important service-related updates

- Provide and improve our healthcare services

- Comply with legal, regulatory, and healthcare obligations

We do not sell, rent, or trade your personal information.

3. SMS and Email Communications

By providing your contact information, you consent to receive communications from Prefusion Health, LLC related to appointments, care coordination, and service updates via email and SMS.

You may opt out of SMS messages at any time by replying STOP.

You may unsubscribe from non-essential email communications using the unsubscribe link provided.

Message and data rates may apply depending on your carrier.

4. HIPAA and Data Protection

We take reasonable and appropriate measures to protect personal and health-related information in accordance with applicable privacy and security regulations. While we implement safeguards, no system can guarantee complete security.

5. Cookies and Tracking

We may use cookies or similar technologies to improve website performance and user experience. You may disable cookies in your browser settings, though some features may be limited.

6. Data Sharing

We may share information with trusted third-party service providers (such as scheduling systems, CRM platforms, or communication tools) strictly for operational purposes. These providers are required to maintain confidentiality and data security.

7. Your Rights

You have the right to:

- Request access to your personal information

- Request corrections or deletions, subject to legal requirements

- Withdraw consent for marketing communications

Requests can be made by contacting us using the information below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

11. Contact Information

If you have any questions about these Privacy Policy, you may contact us:

📧 Email: [email protected]
📞 Phone: (516) 496-1717
🌐 Website: https://www.prefusionhealth.com/

📍 Address: 352 7th Avenue, New York, NY 10001, United States

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Privacy Policy.