Privacy Policy — Prefusion Health, LLC

Last Updated: August 3, 2026

This Privacy Policy describes how Prefusion Health, LLC ("we," "us," or "our") collects, uses, shares, and protects personal information obtained through our website, forms, appointment scheduling systems, and communications. By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

•Full name

•Email address

•Phone number

•Appointment details

•Health-related information necessary for scheduling or care coordination

We may also automatically collect limited technical information, including:

•IP address

•Browser type and version

•Device type and operating system

•Pages visited and time spent on our website

•Referring URLs

We use cookies, the Meta Pixel, Google Analytics, and similar tracking technologies to collect this data. See Section 5 (Cookies and Tracking) for more detail.

2. How We Use Your Information

We use collected information to:

•Schedule and manage appointments

•Send appointment confirmations, reminders, and follow-up communications

•Communicate important service-related updates

•Provide and improve our healthcare services

•Serve relevant advertisements on platforms such as Meta (Facebook/Instagram) and Google

•Comply with legal, regulatory, and healthcare obligations

3. How We Share Your Information

We do not sell your personal information to third parties for monetary compensation.

However, we do share certain data with trusted third-party service providers and advertising platforms strictly for operational and marketing purposes, including:

•Scheduling and CRM platforms (e.g., GoHighLevel) for appointment management

•Advertising platforms (e.g., Meta, Google) for targeted advertising via pixel and conversion tracking

•Communication tools for email and SMS delivery

All third-party providers are required to maintain confidentiality and data security. Under California law (CCPA/CPRA), sharing data with advertising platforms for cross-context behavioral advertising may be considered "sharing" personal information. California residents have the right to opt out. See Section 7.

4. Communications Consent

By providing your contact information, you consent to receive communications from Prefusion Health, LLC related to appointments, care coordination, and service updates via email and SMS.

You may opt out of SMS messages at any time by replying STOP. You may unsubscribe from non-essential email communications using the unsubscribe link provided in any email. Message and data rates may apply depending on your carrier.

Consent to receive marketing communications is not a condition of receiving medical services or purchasing any service.

5. Cookies and Tracking Technologies

We use the following types of cookies and tracking tools on our website:

Type
Purpose

Examples

Essential

Required for the website to function

Session cookies

Analytics

Understand how visitors use our site

Google Analytics

Advertising

Serve relevant ads and measure campaign performance

Meta Pixel, Google Ads tag.

When you first visit our website, you will be presented with a cookie consent banner. Non-essential cookies (advertising and analytics) will only be loaded after you click "Accept All." If you click "Essential Only," only strictly necessary cookies will be loaded.

You may change your preferences at any time through your browser settings or by clearing your cookies.

6. Data Security

We take reasonable and appropriate measures to protect personal and health-related information in accordance with applicable privacy and security regulations, including HIPAA where applicable. While we implement safeguards, no system can guarantee complete security.

7. Your Privacy Rights

All Users: You have the right to:

•Request access to your personal information

•Request corrections or deletions, subject to legal requirements

•Withdraw consent for marketing communications at any time

California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights:

•Right to Know: Request the categories and specific pieces of personal information we have collected, used, disclosed, or sold about you in the past 12 months.

•Right to Delete: Request deletion of your personal information, subject to certain exceptions.

•Right to Correct: Request correction of inaccurate personal information we hold about you.

•Right to Opt Out of Sale or Sharing: We share certain data with advertising platforms (Meta, Google) for targeted advertising. You have the right to opt out of this sharing at any time. To exercise this right, click the "Do Not Sell or Share My Personal Information" link in the footer of our website, or contact us directly.

•Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of sensitive personal information to what is necessary to provide our services.

•Right to Non-Discrimination: We will not deny services, charge different prices, or provide a lower quality of service because you exercised any of your CCPA/CPRA rights.

To submit a privacy rights request, contact us using the information in Section 10. We will respond within 45 days as required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

•Email: [email protected]

•Phone: (516) 496-1717

•Website: https://www.prefusionhealth.com/

•Address: 352 7th Avenue, New York, NY 10001, United States

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Prefusion Health, LLC © 2026. All rights reserved.